NebuLogic's The SMART® City 311 is a citizen request management software solution designed for every citizen-centric 311 city government. Equipped with modern customer service capabilities that transform citizen experience and allow them to access city/municipal services anytime, anywhere, The SMART® City 311 also enhances the experience and productivity of your customer service management team.
The SMART® City 311 is a COTS (commercially-off-the-shelf) 311 CRM solution that is fully configured, hosted and managed by NebuLogic. The solution provides a long-term, one-stop ecosystem which includes software licenses, fully implemented and hosted solution, and continuous support and maintenance services. This is our key differentiator.
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