A Successful Showcase of Smart City Innovations at ENGAGE311 Conference
May 6–8 | Phoenix Convention Center
May 6–8 | Phoenix Convention Center
Plano, Texas [May 9, 2025]: NebuLogic recently participated in ENGAGE 311, the premier conference for 311 and customer service professionals across North America. The event provided an exceptional platform to engage with industry leaders, explore cutting-edge technologies, and share best practices for improving citizen services.
NebuLogic was proud to showcase its award-winning SMART® City 311 solutions and demonstrate how municipalities can leverage innovative technology to transform service delivery and boost customer satisfaction. Our team had the opportunity to connect with forward-thinking professionals, decision-makers, and partners dedicated to advancing citizen engagement and operational efficiency.
NebuLogic's SMART® City 311 is a cloud-based SaaS platform built on a no-code/low-code framework that empowers city governments to offer streamlined, citizen-centric services. The platform supports multi-channel request submissions and seamless integration with municipal systems, driving faster response times and higher satisfaction rates.
At the core of SMART® City 311 is Smart ICE, an intelligent configuration platform that automates essential processes like database management, user administration, and workflow automation. Smart ICE allows system configurators to manage complex operations through an intuitive interface without extensive coding expertise. By reducing reliance on outdated systems and leveraging AI-driven automation, NebuLogic's solution helps municipalities enhance productivity and citizen engagement.