NebuLogic follows SMART® Project Management Methodology (PMM) for providing the implementation and support services for all SMART® solutions. Business process re-engineering is a crucial service for meeting the business needs of our customers. NebuLogic has a proven, verified and impeccable track record in delivering complex service, process and policy automation solutions to clients both in the public and commercial sectors worldwide.
Most such implementations involved extensive business process re-engineering to deliver the stated objectives. The process involved a thorough understanding of the current business processes, challenges and areas of opportunities, integration of the current system(s) with various internal and external systems, and then laying a roadmap for improving the business processes.
Analyze the "as-is"
Understand the current solution and its capabilities and limitations.
Gap analysis
Perform a gap analysis of the current and the required/desired future state.
Define scope
Define the business process re-engineering required to achieve the desired modernization objectives.
Prepare the plan
A plan is made to incorporate the solution in alignment with the defined business processes.