SMART® AI Knowledgebase can significantly improve knowledge base management in applications in several ways:
SMART® AI Knowledgebase has ability to Content Creation and Curation, can generate and curate content for knowledge bases. It can analyze existing data, extract relevant information, and create new articles, FAQs, or documentation, ensuring that the knowledge base is always up-to-date and comprehensive.
Natural Language processing ability can make it understand user queries in natural language and provide relevant and contextually accurate responses from the knowledge base. This enhances the user experience by delivering precise and helpful information.
Semantic Search ability makes semantic search capabilities, allowing users to find information even if they don’t use the exact keywords. It understands the intent behind the query and retrieves relevant content from the knowledge base, improving search accuracy.
Content Tagging and Categorization ability can automatically tag and categorize content within the knowledge base. This makes it easier for users to navigate and find relevant information, ensuring that the content is organized and accessible.