Configuration (of the Core Application)

NebuLogic’s Solution Architecture and Performance Validation Services provide you with properly defined and tested product architecture, which is the basis for the next phase: Configuration.

Configuration is straightforward thanks to the work done in the preceding phases. NebuLogic Technologies’ streamlined Configuration processes and consolidated IT systems provide you with unparalleled expertise in contact center implementations. We perform the following tasks in the Configuration phase:

  • Develop detailed specifications and test plans
  • Perform pre-deployment usability and acceptance testing
  • Debug and tune the application

The Application Configuration phase allows you to configure the connectivity parameters for your application, such as Service Automation and Sales Automation processes.

The NebuLogic Application Service Model provides maximum value at minimum risk. Our extensive experience in systems development and implementation in varied business sectors makes us a leader in the industry. Our unique implementation activities when configuring your solution allow us to create required components and additional plug-ins with ease.

We apply data verification and logical check mechanisms to ensure proper administrative functionality, and that users have correct privileges and access rights.