The automotive industry faces difficult challenges: economic uncertainty, new technologies, increasing consumer demands, profitability, higher shareholder value, and most importantly, maintaining a high customer satisfaction index.
For the past few years, the automotive industry has been implementing measures to respond to ever-evolving customer demands. By leveraging cloud-based CRM technologies, automakers can develop a consumer-friendly business model.
NebuLogic's CRM solutions allow automakers to recognize what customers want, identify customer by value, execute an effective and smooth customer interaction, and closely collaborate with suppliers to serve customers more profitably.
Our automotive CRM solutions support over 5,000 users on three continents, with global application and data consistency – and with 24/7/365 support and maintenance.
- Customized, full-featured email client components
- Customized multi-country calendar components
- Automatic service request creation on multiple incoming email accounts
- Activity/Task management
- Simple and efficient role-based user interface
- Advanced reporting dashboards and analytics
- Easy enhancements, maintenance, and support