Excited to present our best-in-class SMART® City 311 Solution at the ENGAGE311 2024 Conference.
Booth# 103,
Hilton Fort Worth, Crystal Ballrooms
April 30 - May 2, 2024
NebuLogic, a leading provider of acclaimed digital transformation and SMART® City 311 solutions, is all set to participate in the ENGAGE311 conference at the Hilton Fort Worth, Crystal Ballrooms A, B, and C from April 30 to May 2, 2024.
NebuLogic is excited to unveil its next-generation SMART® City 311 solution, showcasing our expertise in delivering and supporting top-tier citizen service automation solutions.
SMART® City 311 Solution Highlights:
Utilizing our innovative no-code/low-code solution development framework, SMART® ICE, SMART® City 311 empowers city governments to provide the highest quality service to their citizens. Highly configurable and adaptable, this service automation solution spans across all departments, divisions, and service types, enabling citizens to create and track service requests seamlessly through omnichannel access. SMART® City 311 also enables the city agents or supervisors to manage and respond to citizen service requests proficiently.
SMART® City 311 serves as a centralized hub where city agents can access, review, prioritize, assign, track, and resolve service requests efficiently, contributing to overall citizen satisfaction and a seamless agent user experience.
SMART® City 311 is 100% cloud-based, offering a true Software as a Service (SaaS) product. It includes core applications, hosting, configuration, integration, and comprehensive support and maintenance services for the deployed solution.
About NebuLogic Technologies:
Established in 1995 and headquartered in Plano, Texas, USA, NebuLogic Technologies is an ISO 9001:2015 Certified Information Technology Company. Specialized in delivering best-in-class CRM, Service, Process, Policy, Marketing, Sales, and Social Automation Solutions, NebuLogic has successfully deployed over 500 solutions on-time and on-budget, maintaining a 100% customer satisfaction record.
NebuLogic's 311 and other citizen service automation solutions have received numerous prestigious awards and accolades.
"ENGAGE311 is the premier annual conference for 311 professionals, providing education and networking opportunities. Open to prospective, beginning, and experienced 311 municipal and customer service centers throughout North America, the conference offers a professional, unbiased environment for in-depth discussions on current issues and common interests in the industry. Attendees can explore new products and systems, network with industry peers and vendors, and focus on advancing their programs with information on Customer Service, Knowledge Management, Employee Initiatives, Business Process Improvements, Open Data, Open Government, and more. ENGAGE311 offers the chance to learn from experts and share successes and lessons learned with attendees from across North America."
"The sole purpose of establishing NebuLogic is to bring the advancements in the Information Technologies that benefit all citizens in the most efficient and economical fashion possible. We are true to our mission to achieve and maintain 100% deployment and customer satisfaction record."
