NebuLogic implements the solution that made City of Fort Wayne’s 311 Call Center receive the Game Changer Award, presented by Oracle at Modern Customer Experience Conference hosted by Oracle in Las Vegas
Plano, Texas (April, 2017)
City of Fort Wayne 311 Citizen Services solution developed by NebuLogic caters to non-emergency services to citizens of Fort Wayne. This award is given to an organization which achieved game-changing results in key metrics for a support organization through its use of Oracle Service Cloud. Creating a consistent high-quality experience for its customers through integrations, feedback, and robust data collection and analysis.
To be ahead of the competition and to provide the best constituent services, corporations and public sector agencies must continuously innovate, develop, deliver and maintain IT solutions in the most economical and timely manner. NebuLogic helps implement mission critical Service, Sales, Process and Policy Automation solutions ...Nivas Nallanthi - Chairman & CEO(NebuLogic).
NebuLogic Technologies is an ISO 9001:2015 certified company that provides comprehensive Enterprise Class, Hosted, SaaS based and hybrid model CRM (Customer Relationship Management) and CX (Customer Experience) solutions. NebuLogic specializes in configuring Service, Sales, Process, Policy and Marketing automation solutions for both commercial and public sector customers worldwide. NebuLogic is a market leader and delivered award winning services automation solutions in Health Insurance Exchange, City311, Utilities, Eligibility determination, Substance Abuse Hotline, Motor Vehicles and other business solutions. Visit us www.NebuLogic.com
5700 Granite Pkwy, Suite #405
Plano, Texas 75024
Telephone: (972) 335-0699
Fax: (214) 432-0846